To name just a few highlights that we have in store for Low-Touch Sales Order Processing: The blog is built as a series of 3 parts and present the key highlights for: In the following blog, I will give you an engineering expert view of some selected highlights of our SAP S/4HANA 2021 for Sales. Overall, sales is part of an overarching E2E process called lead-to-cash, which starts in the SAP Customer Experience portfolio and finds its end in finance, specifically, in receivables management. At the center is the capture and fulfillment of sales orders. The process can start with inquiries and ends with billing and returns.

Sales in SAP S/4HANA refers to the functions of sales order and contract management.